COMPLAINTS BOOK

Claim Sheet MAAL-001-0003

In accordance with the provisions of the Consumer Protection and Defense Code, this establishment has a Book of Claims at your disposal. Register the complaint or claim here.

Date: 09/07/2020

Business name: MARIA ALMENARA SAC

RUC: 20517441792

Fiscal address: Cal. los Gorriones Nro. 250

1. Identification of the Claimant Consumer

2. Identification of the Contracted Property (Mark One)

3. Consumer Claim and Order Detail

4. Observations and actions taken by the supplier

CLAIM: Disagreement related to the products or services.

COMPLAINT: Disagreement not related to the products or services; or, discomfort or discontent regarding customer service.


* The formulation of the claim does not prevent the use of other dispute resolution channels nor is it a prerequisite for filing a complaint with INDECOPI.

* The supplier must respond to the complaint within a period not exceeding thirty (30) calendar days, and may extend the period up to thirty (30) more days, prior notification to the consumer.